Terms of Service

By purchasing any service from Landlord Ally LLC ("Company," "we," "us," or "our"), you ("Client," "you," or "your") agree to the following terms. Please read them carefully before making a purchase.

1. Who We Are

Landlord Ally LLC is a Maryland limited liability company (LLC W26686832) that provides court coordination, document preparation, and portfolio management services for residential rental properties in Maryland. We are not a law firm. Our services are performed by authorized agents, not attorneys, unless separately arranged and disclosed in writing.

2. What We Do

Upon payment, the Company performs the specific service you purchased. Services are limited to the scope described in the service listing at the time of purchase. We act as your authorized agent under Maryland Real Property § 8-401 for Failure to Pay Rent filings and court appearances.

3. What We Do Not Do

We do not provide legal advice, draft legal strategy, or render legal opinions. We do not guarantee any particular outcome in court. We do not replace a licensed attorney for complex, contested, or appellate matters.

4. Your Obligations

By purchasing a service, you agree to:

Provide accurate and complete information including lease agreements, rent ledgers, and compliance documents.
Execute an Authorization of Agent form before any court appearance on your behalf.
Respond to Company communications within 48 hours.
Ensure all compliance documents (lead certificates, rental licenses) are current before requesting court filing services.

5. Authorized Agent Disclosure

For Failure to Pay Rent cases, Maryland law permits a landlord’s "duly qualified agent" to file complaints and appear in District Court. If the court requires an attorney, we will promptly coordinate referral to a licensed Maryland attorney.

6. Court Filing Cost Deposits

For services involving court filing, a separate refundable deposit is collected: Baltimore City: $150 | All other Maryland counties: $125. Unused balance is refunded or credited within 14 business days of case resolution.

7. No Guarantee of Outcome

The Company does not guarantee any particular result. Case outcomes depend on facts, evidence, and judicial discretion. Payment for services does not guarantee possession or judgment.

8. Contested Cases and Attorney Referral

If a case becomes contested or requires legal counsel, we coordinate referral to a licensed attorney. Attorney fees are your responsibility and are billed separately by the attorney.

9. Cancellation and Refunds

Court Services: If you cancel before any work is performed, the fee is refunded in full. Once a notice has been sent or filing made, no refund is available. Court cost deposits are refunded less costs incurred.

Portfolio Management: The initial service term is 6 months. Termination requires 30 days written notice. A $500 portfolio handoff fee applies if terminated within the first 6 months.

10. Limitation of Liability

The Company’s total liability shall not exceed the total fees paid by you. We are not liable for court outcomes, judicial decisions, or third-party delays.

11. Privacy & Governing Law

We collect information solely for performing services. These Terms are governed by the laws of the State of Maryland.