FREQUENTLY ASKED QUESTIONS

Questions landlords always ask us.

How quickly can you take a case?
Most cases can begin within 24–48 hours depending on documentation and court scheduling.
How does portfolio management pricing work?
Portfolio management pricing is based on the number of units in your portfolio, with tiered pricing that decreases as your portfolio grows.
What do I need to provide for a court appearance?
You typically need the lease agreement, tenant information, case number, and relevant notices filed with the court.
What happens if my tenant pays before the court date?
If the tenant pays before the hearing, the case can often be resolved and you only pay for the steps completed up to that point.
What is a court cost deposit and will I get it back?
Court deposits cover filing costs required by the court. Any unused balance is refunded or credited after filing.
Do I need a lead certificate?
In many Maryland jurisdictions rental properties require a valid lead certificate depending on the year the property was built.
What counties do you serve?
We currently serve Baltimore City and surrounding Maryland counties.
Do I need an attorney?
Many cases do not require an attorney. If legal representation is required, we coordinate with licensed Maryland attorneys.
Are you a law firm?
No. Landlord Ally LLC is a court coordination and portfolio management company. We operate as authorized agents under Maryland law, which permits a landlord’s agent to file complaints and appear in rent court. For matters requiring legal counsel, we coordinate with licensed Maryland attorneys on your behalf.
Can you guarantee I’ll win my case?
No. No one can guarantee a court outcome. What we guarantee is that your documentation will be complete, your compliance will be verified, and your case will be presented properly. The number one reason landlords lose in Baltimore rent court is paperwork errors. We eliminate that risk.
What if the tenant has a lawyer?
If a tenant retains counsel and the case becomes contested, we offer our Contested Case service ($450 per hearing set), which includes case file management, additional court appearances, and attorney coordination. If the court requires licensed legal counsel, we refer you to a Maryland landlord-tenant attorney and coordinate the handoff.
What documents do I need to provide?
At minimum: your current lease agreement, a rent ledger showing at least 6 months of payment history, your MDE lead inspection certificate (for properties built before 1978), and your Baltimore City rental license number (if applicable). We verify everything before filing.
How long does the full eviction process take?
A standard Failure to Pay Rent case in Maryland takes approximately 30 to 60 days from notice to judgment, assuming no complications. If a Warrant of Restitution is needed, add another 7 to 14 days for sheriff scheduling. Contested cases or tenant defenses can extend the timeline.
Do you handle Section 8 or MOHS voucher tenants?
Yes. However, voucher tenants have additional protections and the housing authority may need to be notified before certain actions. We factor this into every case involving a voucher tenant.
What’s the difference between you and a real estate attorney?
An attorney can provide legal advice, represent you in any court, and handle complex litigation. Landlord Ally is a specialized court coordination firm — we handle the paperwork, filings, and court appearances for routine landlord-tenant matters at a fraction of the cost. For most rent court cases, you do not need an attorney. When you do, we make the referral.
Can I use you for just one case, or do I need portfolio management?
You can absolutely use us for a single court case. All court services are available individually with step pricing. Portfolio management is a separate monthly service for landlords who want ongoing support. Portfolio management clients receive 15% off all court services.
What is an authorized agent?
Maryland law allows a landlord’s designated agent to file Failure to Pay Rent complaints and appear in District Court on the landlord’s behalf. Landlord Ally acts in this capacity. You sign an Authorization of Agent form as part of your onboarding, which we present to the court.
What happens to my deposit if the case resolves early?
Court cost deposits cover filing fees and sheriff service fees. If any portion of the deposit is not used (for example, if the tenant pays before the warrant stage), the unused balance is refunded or credited within 14 business days.